Apple Watch review: A new smartwatch king has finally arrived — but even it has flaws
Thu, 05/14/2015 - 11:39
Apple Watch is the top wearable device I have ever used, but I’m still not sold on the concept of a smartwatch, especially one as pricey as Apple Inc.’s.
With this in mind though, Apple has still created the best-looking, best-performing and most feature-rich smartwatch released so far, making top competing devices such as the Android Wear-based Moto 360 and even Pebble, two of my favourite smartwatches, almost feel like limited toys in comparison. However, Apple Watch has a number of flaws — some of which nearly ruin the smartwatch experience — making it difficult to not recommend most consumers wait for the next, likely superior version of the product.
Also, with the Apple Watch’s significant price point in mind, it’s a hard sell for consumers on the fence about the concept of a smartwatch in general.
But make no mistake, Apple Watch continues with the premium-priced, high-end direction Apple is known for, and in some ways consumers get exactly what they’re paying for.
It’s undeniably pretty and functional
Every Apple Watch model is impressive looking, but the Apple Watch Edition version (starting at $650) is the most visually appealing iteration. However, it has a few significant drawbacks in terms of build-quality.
The chrome body of the Apple Watch Edition is prone to scuffs and scratches. After using an Apple Watch Edition for approximately a week and a half, I was frustrated that it already showed a number of hairline scrapes on various parts of its chrome body (I tend to be very careful with my electronics). Considering its $650 price tag, I expected the Apple Watch Edition to be able to take more abuse before showing signs of wear and tear.
Patrick O'Rourke/National PostThe Apple Watch's digital crown is intuitive, but not as easy to pick-up and use as a touch screen.This leads me to believe the brushed-metal Apple Watch Sport might be the best option in terms of durability. It seems I’m not alone: Many other technology critics have similar sentiments. Some experts also say Apple Watch Sport has a superior screen, claiming the more durable sapphire display featured in the Apple Watch Edition unfortunately results in poor viewing angles and that it doesn’t look as sharp as the Sport’s glass display.
Next there is the underused favourite contacts button, located on the left side of he Apple Watch just under the Digital Crown, depending on how the device is oriented and which hand it’s being worn on. This button seems to be largely ignored by Apple and is currently only used to access favourite contacts as well as to turn the wearable on and off.
However, the button’s limited use makes it much easier to access the favourites section of the Apple Watch. Still, its placement makes it a little difficult to access and it’s hard not to wonder if Apple intended to use it for additional purposes, but ran out of time when designing the Apple Watch’s user-interface (UI).
Related Patrick O'Rourke/National PostThe Apple Watch's Sport Band is surprisingly comfortable.On the other side of the spectrum, Apple Watch’s Digital Crown offers a simple and intuitive way of scrolling through messages as well as zooming the Apple Watch’s main UI screen in and out, but it’s hardly the navigation revolution Apple has touted it to be.
It shares a lot in common with the classic scroll wheel featured on older iPods. While the Digital Crown works adequately, the fluid scroll wheel isn’t as intuitive as a touch screen — one of the main factors that made the iPad and iPhone so popular and helped the devices reach such a broad audience.
This means there’s a learning curve when it comes to understanding the Apple Watch’s user-interface. Most people I showed the Apple Watch to were initially unsure how to navigate through apps. It often took a number of minutes before they were able to grasp the basics of Apple Watch navigation.
That’s not to say that the Apple Watch’s UI isn’t impressive, because it is. Similar to BlackBerry’s BB10 operating system, using an Apple Watch just takes a little getting used to. After a couple of hours with the smartwatch zooming in with the Digital Crown and scrolling through glances, it can become second nature.
Straps/bands are intuitive and comfortable
Patrick O'Rourke/National PostOne of the most surprising aspects of the Apple Watch is how much thought has gone into the device's bands.The various impressive, but often very expensive, Apple Watch straps are perhaps the aspect of the device I have been the most surprised about.
The Apple Watch Sport’s fluoroelastomer synthetic rubber band is silky smooth and doesn’t stick to skin like other smartwatch bands. It also costs a reasonable $69 — not a bad price for a product that’s designed for when you’re working out.
The Leather Loop’s magnetic band conforms perfectly and snuggly to the wearer’s wrist. This is my favourite band because it is a good mix between style and comfort, and also doesn’t add additional weight to the Apple Watch. The Leather Loop’s $199 price will likely be too steep for most people, though.
With the Steel Link Bracelet you’re able to easily remove magnetic links from the band for sizing purposes. This strap costs an astronomical $599, a high price to pay for something that gets easily scratched.
After using the Steel Link Bracelet for only a few days, a number of small scuffs began cropping up on its buckle and various links. It may be a minor issue, considering many of these scratches will likely be able to be buffed out. But at a $599 price tag, most would expect the Steel Link Bracelet to be significantly more durable.
Other bands such as the Modern Buckle and intricate Milanese Loop, are also available.
Some apps are great. Others? Not so much
Patrick O'Rourke/Financial PostWhen you strip the Apple Watch down, it almost amusingly looks very similar to older iPod Nano models.Apple Watch’s app selection initially seems robust and varied, but there are really only a handful actually worth downloading right now. Montreal-developed Transit App is one of the Apple Watch’s most useful applications, but even it has drawbacks.
While Transit App often pulls data from its iPhone app counterpart in just a few seconds, sometimes the transfer can take up to 10 seconds. When this occurred I often opted to pull out my phone and check upcoming public transit times on it instead, defeating the inherent easy-to-access intended purpose of Apple Watch.
This brings to light perhaps one of the Apple Watch’s most significant issues. Apple Watch apps are always tethered to the iPhone and every current application for the device pulls data from the smartphone. In some cases users are forced to manually open an app on their iPhone before being able to use its Apple Watch counterpart. Sometimes this only needs to be done once, but other apps need to be opened multiple times on the iPhone.
If the Apple Watch’s purpose is intended to revolve around gathering information at a glance, then this is an issue that needs to be fixed.
In terms of other Apple Watch applications there are a few standouts: Twitter (although the app is very limited), Instagram, Calcbot, Deliveries, Clear and perhaps surprisingly, a simplistic games called Spy_Watch, that tasks players with sending virtual spies on real-time missions, all work perfectly within the platform’s limitations.
News applications and simple built-in companion apps such as Music, Phone and Photos, felt useless on the Apple Watch because they’re simply a more limited version of their iPhone counterparts. It makes more sense to just open the app on your iPhone instead.
Glances are a great idea hindered by technical issues
Patrick O'Rourke/National PostNavigating through the Apple Watch's UI takes some getting used to, but it's still intuitive and well thought-out.Glances are Apple’s version of Google’s automated Google Now system, a feature that aims to give Android Wear watch users access to information they want before they even know they need it. Google Now isn’t very customizable but still works great in most cases, giving users access to emails, movie times, weather and a variety of other information, with just a few swipes on an Android Wear smartwatch or Android smartphone.
But with Glances, Apple has taken the concept of a personal information gatherer to another level, allowing developers to create custom widgets, giving customizable and quick access to the information they need. For instance, I have Glances set up for Transit App, Calendar, Twitter, Spy_Watch, and weather – all apps I use frequently.
While all this might sound great, these always-on widgets are hindered by the same issues as standard Apple Watch apps. They’re often slow, crash on occasion and sometimes fail to pull data from their iPhone counterparts. With that said, there’s something special about the ability to personally cater your experience with Glances on the Apple Watch that makes me think the feature will likely become a significant part of the Apple Watch’s experience, and the direction smartwatches are headed in general.
If app developers and Apple are able to find a way to make Glances more stable and responsive, then they could be the key UI feature that will give Apple Watch a significant advantage over anything Android Wear is currently capable of.
It’s all about notifications
Patrick O'Rourke/National PostIt also tells time. After all, the Apple Watch is still a "watch."Apple Watch’s most useful purpose, which is also arguably how any smartwatch can be used best, is to notify you of important information. This means sending emails, text messages, Instagram notifications, as well as a variety of other app messages, directly to your wrist. This means your smartphone can stay in your pocket for longer and you can concentrate on things that are more important, rather than constantly checking your phone for that important email you’ve been waiting for.
And this is where Apple Watch will either shine or fall apart for most people, depending on how much effort you put into configuring which notifications land on your wrist. The idea behind smartwatches, particularly Apple Watch, is to simplify your life and to not have every single message you receive on your iPhone also be sent to your wrist. This is why I opted to only receive emails, phone calls and text messages to the Apple Watch, rather than Google Hangout, Facebook, Twitter, and countless other notifications.
This keeps things simple and allows me to quickly raise my wrist to see the information I need right away. It’s also important to point out that while there is an option that allows users to only receive primary emails or emails from a specific sender via the Apple Watch with Apple’s stock mail app, this same filtering is not carried over to Gmail and other applications.
If you’re deeply tied to Google’s ecosystem you’re going to have issues with the Apple Watch since the company has launched very few Apple Watch apps, an issue that is expected given Google created the operating system most of Apple Watch’s competitors take advantage of. Currently only Google News and Weather are available on Apple Watch.
Cool, but not very practical features
The Apple Watch is also full of cool but not exactly practical features. For example, you can take calls from your wrist with the Apple Watch, an act that makes you look ridiculous in public and that I have not found a practical purpose for.
Additionally I found myself often sending simple doodles and handwritten messages to people in my top friends list who also have Apple Watches. You’re also able to send your heartbeat to other Apple Watch users, which on some level is mildly creepy. Unfortunately both of these capabilities can only be received by other Apple Watch users.
Other cool features include the ability to use the Apple Watch as a shutter remote for the Apple Watch’s camera, opening up new photography opportunities for iPhone users, and Siri voice controls and search capabilities, another feature that tends to make you look rather ridiculous if you opt to talk to your wrist in public.
Multiple watch faces are also available for the Apple Watch, although they aren’t very customizable and Apple hasn’t opened up the feature to third-party developers.
Price is still a barrier for the best smartwatch out there
Despite its flaws Apple Watch is an impressive device. Battery life is solid, clocking in at an impressive 8-12 hours with moderate use as long as I charged the smartwatch every day. This is in part due to the battery-saving technology behind its screen, which turns on approximately 98 per cent of the time I raise my wrist to look at the device (this was a huge issue with the Moto 360).
But the question of whether smartwatches are set to be the next device everybody needs, similar to an iPhone or any other smartphone, still remains. Apple is on to something with Apple Watch and similar to its past devices, the company has already blown away wearable competitors both in terms of functionality and aesthetics.
But with the impressive looking and much more affordable $250 Android-focused Pebble Time on the horizon, it’s unclear if Apple’s current smartwatch supremacy will last.