UBC Voice Mail will provide two types of service:
- Unified Messaging: Integrates voice mail with email. Voice mail messages and options can be accessed via Outlook, Outlook Web Access, and over the phone. Available to subscribers who have a FASmail account.
- Voice Mail-Only: Provides a voice mail box. Available to subscribers who do not have a FASmail account, and common use phones.
Features
Unified Messaging
- Shares 1GB FASmail mailbox quota
- Voice mail will appear in email as a message, with a text transcript and the recording
- Voice mail options and recordings can be managed within Outlook and Outlook Web Access
- Call handling rules can be defined, diverting calls or playing specific messages based on Caller ID
- Voice mail, email and calendaring information can be retrieved through the phone interface
Voice Mail-Only
- 20MG mailbox quota (allowing ~200 voice mail messages to be stored)
- Voice mail is accessed over the phone
- Voice mail and recordings can be forwarded to other subscribers