Jamf Pro, developed by Jamf, is a comprehensive management system for Apple macOS computers and iOS devices. Through the Self Service application, you can quickly download and install university-approved software on your own without having to submit a ticket through your local IT support unit or UBC IT Service Centre. Jamf Self Service is available over the internet without a UBC VPN connection required.
Features & Benefits
- Reliability - Devices will receive software updates and patches with little to no interaction required by the user
- Time Efficiency - Process updates and deployments will run in the background, freeing up time to carry out other work tasks
- Flexibility - You can control when and where to install new software or run maintenance on your devices through Self-service portals.
- Security - IT Technicians can manage the security of your machine on the backend, so software patches, antivirus protection, and firewalls are well maintained.
Requirements
Audience
UBC IT supported Faculty and Staff
Sign Up Requirements
- To receive this service, you must belong to faculty/unit that has a Service Level Commitment (SLC) agreement with UBC IT and be using a UBC owned or managed device. Please check with your local IT support unit or the IT Service Centre if you are not sure if your faculty/unit has a SLC with UBC IT.
- Please refer to Jamf Pro Release Notes for current recommended and minimum required OS version. (Click on Read Online, then Jamf Pro System Requirements).
Costs
- Free for UBC IT supported MacOS devices, such as iMac, macBook and macMini
- For iOS devices and any further inquiries regarding service costs, please submit a ticket to the IT Service Centre.
Further Information
Getting Started
- Ensure your device is eligible for the service (please refer to the above Sign Up Requirements)
- Submit a ticket to the IT Service Centre or contact your IT support unit to get started.
