UBC IT's WiTel Service allows faculty and staff to use wireless handsets on the UBC Point Grey and Robson Square wireless networks. Available wherever UBC Wireless is present, offering mobility and unlimited talk time, use of WiTel provides departments with an alternative to cellular phones and potentially decreases the number of daytime minutes charged against cellular phone plans.

Who can use this service?

Eligibility is limited to non-residential UBC Vancouver telephony subscribers with a desk phone and DID, i.e., direct phone line, provisioned and supplied by UBC IT on the UBC voice network.

Ordering the Service

To subscribe for the WiTel service, please contact your Departmental Voice Administrator and ask them to put in an online request for the service on your behalf.

Important Notes on Ordering

The subscriber to the service, i.e., the individual who will be using the handset, NOT the DVA, must sign the WiTel Handset Form . By signing the form, the subscriber acknowledges that they have read and agree to both the Acceptable Use Policy and the 911 Terms of Service agreement for the UBC WiTel Service.


WiTel handset ordering details and accessories are shown below. You must purchase the handset and a battery (standard or extended). For additional accessories, please refer to the Cisco Unified Wireless IP Phone7925G Accessory Guide.

Prices shown reflect a 50% discount to UBC from the vendor, are exclusive of taxes and are current to July 2009.

Description Part Number UBC's Discounted Price
Cisco Unified Wireless IP Phone 7925G FCC CP-7925G-A-K9 $240.50
Cisco 7925G Battery, Standard
(9.5 hours talk time, 180 hours standby, 2-3 hours charging time)
CP-BATT-7925G-STD $27.00
Cisco Unified Wireless IP Phone 7925G Power Supply for North America* CP-PWR-7925G-NA= $16.00

* A USB cable can be used instead to charge the phone (5-7 hours charging time)

There is a one-time set up charge to cover the manufacturer's licensing fee to enable the WiTel handset for use on the UBC network. A monthly recurring charge applies to support the service. Please refer to the Description and Pricing link on the Faculty & Staff Phones webpage for service pricing details.

Service Support

For further information on reporting telephone problems and other related questions, please refer to the Support section on the Faculty & Staff Phones webpage.