Active
Back to Service CatalogueCanvas
Overview
Features & Benefits
Getting Started
-
Instructors and students can log into Canvas at canvas.ubc.ca.
Support
-
For information on the software and services available to all UBC students visit keeplearning.ubc.ca
Instructors and students can log into Canvas at canvas.ubc.ca.
For information on the software and services available to all UBC students visit keeplearning.ubc.ca
Wireless Device Registration System
Overview
The “Wireless Device Registration System” allows residential multimedia and gaming devices to be pre-registered to connect to the ubcvisitor wireless network. Once registered, these can connect to the Internet via ubcvisitor without the requirement to login. These types of devices are typically unsupported on enterprise wireless networks like ubcsecure so this service was launched to allow seamless connectivity to the UBC Wireless Network.
Requirements
Sign Up Requirements
Technical Requirements
Getting Started
-
The registration portal can be accessed here
Note: Requires a campus connection (wired, wifi or VPN) -
Instructions for locating MAC addresses on a few common devices can be found here.
AccessUBC
Overview
AccessUBC is a platform that manages access to IT Services for employees at UBC. Using Workday Human Resource Management System (HRMS), as the source of record, AccessUBC can identify active and inactive employee records to determine when access to services should be enabled/disabled.
New employees are automatically provisioned with FASmail, EAD, OneDrive, and receive a notification email informing them of the availability of these services and how to access them.
Features & Benefits
Support
For further information please contact the UBC IT Service Centre Help Desk
For further information please contact the UBC IT Service Centre Help Desk
Enhanced Systems Access Management (eSAM)
Overview
Enhanced Systems Access Management - formerly Privileged Access Manager (PAM) - enterprise service has been implemented at UBC to create secure access to privileged accounts (root and system administrator accounts).
Features & Benefits
Requirements
Audience
Sign Up Requirements
Getting Started
-
Submit a ServiceNow request to implement eSAM. You will be contacted to setup an initial meeting to discuss your requirements and implementation.
-
Support
-
For support requests please submit a ServiceNow request
Submit a ServiceNow request to implement eSAM. You will be contacted to setup an initial meeting to discuss your requirements and implementation.
For support requests please submit a ServiceNow request
System Design, Planning and Installation
Overview
If you are thinking of renovating or building a meeting room, conference room, lab, event space, auditorium or classroom on campus, the UBC IT Audio Visual Projects team will provide you with expert guidance in AV system design, project management and installation.
We are equipped to handle all kinds of AV-related projects on campus, including digital signage, presentation systems, video or web conferencing, active learning labs, research and observation systems, and others.
Features & Benefits
Further Information
Getting Started
-
For information on AV Projects, contact us at av.projects@ubc.ca
Support
For information on AV Projects, contact us at av.projects@ubc.ca
Wireless Internet Access
Overview
UBC hosts several wireless networks to support students, faculty and staff on campus and at partner institutions. Visit the links below to find out which wireless network will best support your needs.
ubcsecure
"ubcsecure" uses WPA (Wi-Fi Protected Access) Enterprise and 802.1x for an encrypted and secure wireless connection.
This wireless network is available to everybody within the UBC community with a valid student, faculty, or staff CWL account.
Further Information
Support
TeamShare Storage Service
Overview
Service Notice
Features & Benefits
Further Information
Getting Started
-
An EAD account
-
The Department must be onboarded to EAD. Refer here for further details to onboard your department.
-
A billing contact and a speedchart
-
Assuming that the requirements have been met, department administrators can order TeamShare Storage Service by submitting a Systems Service Request
Support
-
TeamShare is available 24 hours per day and 7 days per week
-
Contact the IT Service Centre
An EAD account
The Department must be onboarded to EAD. Refer here for further details to onboard your department.
A billing contact and a speedchart
Assuming that the requirements have been met, department administrators can order TeamShare Storage Service by submitting a Systems Service Request
TeamShare is available 24 hours per day and 7 days per week
Contact the IT Service Centre
Content Strategy
Overview
The UBC IT Web Services team can work with you to ensure your web content meets your business needs as well as user goals, creating strategies to keep content relevant and accurate. Through competitive analysis, user research, and other tools, we ensure that your content is useful, usable, and current for website visitors.
Features & Benefits
Getting Started
-
Contact us to schedule a meeting to discuss content strategy.
Support
-
Content Strategy support is available during business hours, Monday to Friday
-
If you experience any problems, contact the IT Service Centre Help Desk
Contact us to schedule a meeting to discuss content strategy.
Content Strategy support is available during business hours, Monday to Friday
If you experience any problems, contact the IT Service Centre Help Desk
Studio Spaces
Overview
UBC Studios provides a professional media production environment for all UBC faculty and support staff. Whether recording your own DIY content or producing a professional media production, we provide you with the resources required to make it happen.
Educational & DIY Media: Beside professional productions, you may use our facility for developing media content for your online courses, flipped classrooms, MOOCs and other flexible learning content. UBC Studios professional staff are also available to assist you with your production needs if necessary.
