UBC IT provides cable installations in locations on campus to meet any fibre, copper, or coax cable needs. Whether it is for a high speed fibre link, extra copper data or phone connections, or a coax TV installation UBC IT provides certified cable install solutions.
Support available 24/7. Contact UBC IT Help Desk.
A Virtual Network is an interconnected group of networks which appears as one network to the user protected by one firewall. Find out how your department can utilize this service:
Request assistance or report an issue through the UBC IT Service Centre
The UBC Directory includes contact information for all UBC faculty and staff. You can access the directory online
The UBC IT Web Services team specializes in developing and maintaining Drupal websites tailored for the campus community. Whether you require a robust content management system or a user-friendly blogging platform, we focus on creating optimized, visually appealing, and mobile-friendly Drupal websites. Our team provides comprehensive services for developing new Drupal websites or revamping existing ones, ensuring effective organization and design of online content.
Contact us to assess and schedule your web services development or enhance your current web presence
If you experience any problems, contact the IT Service Centre Help Desk
The shared web hosting service allows departments and faculties to host their websites on a shared environment managed by UBC IT. Website administrators can build and self-manage their websites through the administrator control panel.
UBC faculties, departments, affiliated organizations, and research projects are eligible to use this service.
Once you have selected a domain name for your website, please fill in the UBC IT Systems webform located here:
Note: For new 3rd level domains (ie. domain.ubc.ca), please obtain approval for the domain before requesting a new site. Refer to this site for more information: Subdomain registration
For service support, submit a Systems Service Request
To report issues, contact the IT Service Centre
| UBC IT |
Web Site Owner | Responsiblities |
|---|---|---|
| x | Overall maintenance of web hosting infrastructure. | |
| x | Server LAMP software and security updates. | |
| x | Resource monitoring and allocation to ensure optimum server performance. | |
| x | Authority to disable a website if compromised. | |
| x | Report immediately to UBC IT if they suspect their website has been compromised. | |
| x | Content Management System updates (for CMS-based sites). | |
| x | Website content creation / updates / management. | |
| x | End-to-end website testing. | |
| x | Information architecture, design and usability of websites. | |
| x | Client-written application issues. | |
| x | Installing TLS / SSL certificates on websites |
Shibboleth is an open source authentication and authorization technology. Applications integrated with Shibboleth can grant access to CWL account holders based on their identity information. It provides a web single sign-on across or within organization boundaries.
For Shibboleth incidents, please contact the IT Service Centre Help Desk
The Campus Wide Login (CWL) system provides access to many of the University's online systems, such as the Student Workday and Canvas.
This is the most important login account for Students, Staff, Faculty, Alumni, Guests, Extended Learners, and others accessing UBC resources.Enterprise Active Directory (EAD) is a centralized authentication and authorization mechanism for Microsoft client resources and University wide services. EAD Provides efficient control and administration of centrally managed assets like servers, computer and security groups. User accounts, password and related information are created and controlled by Identity and Access Management (IAM) via Campus Wide Login (CWL) and synchronized with EAD.
To access EAD you must have a CWL account
Manage your EAD account using myAccount
Administrators, manage integration requests here
Options for IAM Authentication Interfaces
Support available during business hours
Contact the IT Service Centre Help Desk
UBC's virtual firewall service is essentially a logical firewall providing traditional, protective, filtering services to virtual networks. The service is delivered by dedicating slices of firewall resources to department virtual networks. Although the physical resource is shared, the firewall appears as a single (logical) resource dedicated to the department.
To find out more information or request this service, please submit a network service request
Request assistance or report an issue through the UBC IT Service Centre
The UBC Information Security Office promotes and enhances the computer security of students, faculty, staff and visitors connected to UBC's computer and communications systems, and the information resources shared through those systems.
The training covers the fundamental knowledge that everyone should have about privacy and information security, including units on:
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